ssh8 Terms and Conditions
Please read these terms carefully before using the ssh8 platform. This document provides complete information about your rights, responsibilities and the rules governing use of the platform.
Introduction and General Information
This terms and conditions document forms a legal agreement between ssh8 and users of this platform. ssh8 provides a safe and reliable online betting and gaming service for users in Bangladesh.
By registering on or using this platform, you are considered to have agreed to all of these terms. If you do not agree with any part of these terms, please refrain from using this platform.
ssh8 reserves the right to change, amend or update these terms at any time. A notice will be posted on the platform for any changes, and continued use of the platform after the new terms take effect will be considered acceptance of the new terms.
Eligibility and Registration
2.1 Age Requirement
To open an account and use services on the ssh8 platform, a user must be at least 21 years of age. This platform is only for those aged 21 and above. Accounts belonging to underage individuals will be closed immediately and any balance may be forfeited.
2.2 Registration Requirements
At the time of registration, the user must meet the following requirements:
- Accurate and current personal information must be provided.
- Each person may open only one account.
- Registration must be in your own name — opening an account on behalf of someone else is prohibited.
- Account information must be kept up to date at all times.
- Passwords must be kept confidential and must not be shared with any third party.
2.3 Identity Verification (KYC)
ssh8 may at any time request official documents to verify a user's identity, age and address. Withdrawals may be held until verification is complete. National ID cards, passports or other government-issued documents are acceptable.
Account Management
3.1 Account Responsibility
You are solely responsible for all activity carried out on your account. Sharing login credentials with others or allowing third parties to use your account is strictly prohibited. If you become aware of any unauthorized access, notify the ssh8 support team immediately.
3.2 Multiple Accounts Prohibited
The same person may not operate more than one account. If multiple accounts are identified, all accounts will be closed, bonuses will be cancelled and deposited funds may not be returned.
3.3 Closing Your Account
You may voluntarily close your account at any time by contacting the support team. Available balances may be withdrawn before the account is closed, however bonus balances will be cancelled if the applicable terms have not been met.
Deposit and Withdrawal Policy
4.1 Deposit Methods and Limits
Funds can be deposited on the ssh8 platform using the following methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳100 (for each method).
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. The method used for withdrawals should generally match the method used for deposits.
- Identity verification must be completed before a withdrawal can be made.
- Winnings from bonuses must meet the specified wagering requirements before withdrawal.
- ssh8 reserves the right to temporarily hold a withdrawal if unusual transactions are suspected.
- Bank transfers may take longer to process.
4.3 Currency
All transactions on ssh8 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.
Bonuses and Promotions
5.1 Welcome Bonus
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. After receiving this bonus, a 20x wagering requirement must be met.
- The bonus applies only once, on the first deposit.
- Withdrawing while the bonus is active may result in the bonus being cancelled.
- The bonus balance will be held separately until the wagering requirement is met.
- ssh8 reserves the right to modify or discontinue bonus offers.
5.2 Other Promotions
From time to time, ssh8 provides various promotional offers. Each promotion will have its own terms and conditions, which will be stated on the relevant promotion page. If misuse of a promotion is detected, the account may be closed.
5.3 VIP Program
The ssh8 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback is available at each tier — starting from a maximum of 0.2% at Bronze up to a maximum of 1.2% at Diamond.
Betting and Gaming Rules
6.1 Bet Validity
Once a bet has been finally confirmed, it cannot be changed or cancelled. ssh8 reserves the right to void a bet due to technical errors or unusual circumstances. Bets placed on the basis of incorrect odds or erroneous information may be cancelled.
6.2 Fair Play
ssh8 is committed to ensuring fair play. Any form of fraudulent activity — such as software-assisted betting, use of bots, collusion or any other dishonest method — is strictly prohibited.
6.3 Maximum Win Limit
ssh8 reserves the right to set a maximum payout limit for specific games or events. This limit will be stated in the game guidelines or the terms of the promotion.
User Conduct Policy
While using the ssh8 platform, users must refrain from the following conduct:
- Using aggressive, threatening or abusive language toward other users or staff.
- Attempting to exploit technical vulnerabilities of the platform.
- Conducting money laundering or any unlawful financial activity.
- Attempting to gain unauthorized access to another person's account.
- Registering with false information or committing identity fraud.
- Misusing bonus benefits or claiming promotions through multiple accounts.
If any of the above conduct is detected, the account will be suspended or closed immediately.
Account Suspension and Closure
8.1 ssh8's Rights
In the following circumstances, ssh8 reserves the right to temporarily suspend or permanently close an account without prior notice:
- Violation of these terms and conditions.
- Failure to complete identity verification or provision of false information.
- Fraudulent or suspicious activity.
- Operating multiple accounts.
- Direction from a legal or regulatory authority.
8.2 Appeals Process
To appeal against a decision to close an account, contact the support team by email. ssh8 will review the appeal within a reasonable time and communicate its decision.
Privacy and Security
ssh8 uses SSL encryption and modern security technology to protect users' personal information. We never sell user information to third parties.
For detailed information on the collection, use and protection of personal data, please see our Privacy Policy. By using the platform, you are also giving your consent to our privacy policy.
- Data Collection: Necessary information is collected during registration and transactions.
- Data Use: Used to provide services, verify identity and meet legal obligations.
- Cookies: We use cookies to improve our services.
Responsible Gaming
ssh8 is firmly committed to promoting responsible gaming. Online gaming should be done for entertainment purposes and should never be used as a way to solve financial problems.
- Users can set their own deposit limits.
- Requests for a temporary break or self-exclusion can be made.
- If you feel you have a gaming problem, let our support team know.
- Take appropriate steps to protect minors from playing.
For more information and support, please visit our Responsible Gaming page.
Limitation of Liability
ssh8 will not accept any liability for the following:
- Loss of a bet due to internet disconnection or technical issues.
- Errors by third-party software or game providers.
- Losses caused by the user's own negligence.
- Force majeure events (natural disasters, war, pandemics, etc.).
- Service closure at the direction of a government or regulatory authority.
In any circumstances, ssh8's maximum liability will be limited to the current balance in the user's account.
Changes to Terms
ssh8 reserves the right to amend these terms and conditions at any time. Users will be informed of significant changes via email or platform notification.
Continued use of the platform after amended terms are published will be considered acceptance of the new terms. Users are advised to review this page regularly.
12.1 Applicable Law
These terms will be governed and interpreted in accordance with applicable law. Any disputes will first be addressed through negotiation.
Contact and Support
If you have any questions or complaints about these terms, please contact our support team.
Live Chat: 24/7 support available in Bengali
Email: [email protected]
We try to respond to all inquiries as quickly as possible. For legal matters, sending a detailed email is the most effective way to get in touch.